30 St. Thomas L. Rev. 42
Lawyers, whether advocating in court, negotiating deals on clients’ behalf, or writing advice letters and briefs, use words to make a living. Their aim is to use these “words” to problem-solve for clients and to deliver an outcome the clients consider positive. In reality, however, there are times in each lawyer’s career when he or she is not able to help clients achieve the results the clients are looking for. When this occurs, lawyers must deliver “bad news” to the client. For the purposes of this article, I define “bad news” as being “any information which adversely and seriously affects an individual’s view of his or her future."
Kierstead, Shelley, "Therapeutic Jurisprudence, Professionalism, and "Spikes" for Lawyers" (2017). Articles & Book Chapters. 2680.