The Civil Justice System and the Public (CJSP) was a collaborative research program founded on the belief that a lack of effective communication, both within the system and between the system and the public, is a significant barrier interfering with access to justice. The research involved both the public and the justice community in identifying changes in communication practice that will improve the system. The project goal was to make specific and clear recommendations for effective change that will ultimately improve access to the civil justice system by increasing the ability of the system to hear, involve, and respond to the public.
Stratton, Mary; Cresswell, James; and Sehested, Scot, "Some Facts and Figures from the Civil Justice System and the Public" (2010). Canadian Forum on Civil Justice. 75.